CONTACT US
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Learn more about our products or track your order! We’re here to answer your questions.
At BioWorks, we strive to provide the best service possible with every interaction. Whether you are interested in learning more about our products or simply want to track your order, we are here to answer the questions that are important to you.
ADDRESS
BioWorks, Inc.
100 Rawson Rd., Ste. 205
Victor, NY 14564
PHONE NUMBERS
Phone Toll Free: 800-877-9443
Outside US: 585-924-4362
Fax Toll Free: 800-903-2377
Fax Outside US: 585-924-4412
FREQUENTLY ASKED QUESTIONS
How do I get answers to my technical questions about your products?
Click here to submit a question.
Are any of your products registered for use on Bedbugs, fleas or lice?
No
How do I find out if your products are registered for use in my state/country?
Click here and choose your state or country. You will find a list of all available products in that state or country. You can also refer to any of the product pages and it will state: Registered for use in the USA except: LIST OF STATES
How do I become a distributor of BioWorks products?
Contact Bill Foster, for details on becoming a distributor of BioWorks.
Who is the BioWorks Technical Sales Manager in my area?
Click Here to find your local sales manager
What are your hours of operation?
Monday – Friday: 8:00 am – 5:00 pm EST
How do I know what the shelf life is of “X” product?
Product Shelf Life PDF
Can I get a sample?
We provide samples for our Verdanta line of products here: Verdanta Samples
What size does the product come in?
The available sizes are listed on each product page.
For Example: RootShield PLUS+ Product Page
How can I get a copy of a Label?
Product labels can be found on the individual product pages for all products.
For Example: RootShield PLUS+ WP Label
I’m looking for the SDS for “X” product, where do I find it?
SDS can be found on the individual product pages for all products.
For Example: RootShield PLUS+ WP SDS
Is your product compatible with "X" product?
Compatibility PDF's can be found on the individual product pages for all products.
For Example:RootShield Plus WP Product Compatibility
Do I need a special license to apply a BioWorks product?
Each state has different regulations, so it is best to check with your local authority or extension agent.
A listing of extensions in the USA can be found at this link:
USA County Extension Map
What is dipping?
Click Here
Can I order direct from BioWorks?
All orders will be processed through our approved distributors. We partner with a number of distributors, which can be found here.
How do I place an order?
Click here to find a distributor, then click on the distributor to be directed to their website or call the number listed under their name.
Contact Us
CUSTOMER EXPERIENCE TEAM

Julie Caulfield
Phone: (800) 877-9443 x304
Email: customerservice@bioworksinc.com
Have a technical question? Visit our Ask Us Page

Isela Contreras
Customer Service Specialist
Phone: (800) 877-9443 x 360
Email: customerservice@bioworksinc.com
Have a technical question? Visit our Ask Us Page

Erika McDonald
Phone: (800) 877-9443 x 306
Email: customerservice@bioworksinc.com
Have a technical question? Visit our Ask Us Page