CONTACT US

Questions about our products? Tracking an order? Other questions? Well connect you with the right person. Let’s talk.

Basil

Customer Service Hours

Monday – Friday: 8AM to 5PM (EST)

BioWorks

100 Rawson Road, Suite 205
Victor, NY 14564

Email: customerservice@bioworksinc.com

Phone Toll Free: 800-877-9443
Outside US: 585-924-4362
Fax Toll Free: 800-903-2377
Fax Outside US: 585-924-4412

Questions About Our Process

Technical Assistance

Sales Assistance

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CUSTOMER SERVICE TEAM

Isela Contreras

Customer Service Specialist

Erika McDonald

Customer Service Team Lead

Andi Sorg

Customer Service Specialist