We are open for business and here to answer your questions and provide support any way we can; if something unforeseen happens that impacts our ability to support you, we’ll notify you as quickly as we can.
Our office is open and our hours of operation continue to be Monday – Friday, 8:00am – 5:00pm EST. We continue to process and ship orders daily during this time.
Our customer service, technical services and support teams are working remotely and remain available to answer your questions, and while our sales team is limited by some travel restrictions, they are available by phone, Zoom, Skype, WhatsApp, etc. and we are here to support and advise you.
- We have simplified our phone systems to make it easier for you to reach us:
- Customer Service
- Email: customerservice@bioworksinc.com
- Phone: 800-877-9443, option 0
- Technical Service:
- Ask Us Form
- Phone: 800-877-9443, option 2
- Customer Service
If you have any questions, please give us a call.